Repairs
Send it in. Get back on track.
Bosch, MoTeC, VBOX, and more, diagnosed and repaired by the team that installs this gear in real race cars.
What happens after you submit the form
1
Received
You will receive an automated message from us letting you know we've received your item, and it has been checked in, and put in queue.
Typically 1-2 business days
2
Diagnose
Once on the bench, we will inspect and diagnose the item to find out if it needs to be sent to the manufacturer or can be repaired in house.
Typically 2-3 business days
3
Repair
Before CMS or the manufacturer begins the repair, we will quote costs and request confirmation before we begin any work.
Timing depends on the item and the damage.
4
Shipped back
Once the item has been repaired, and all repair costs have been paid, the item will ship back to you at the provided return address.
Quotes and coverage
All repairs are quoted after diagnosis, so there's no surprise invoice. We'll always confirm cost with you before doing any work.
Motorsport electronics see race conditions, so our repair program doesn't include a use-based warranty. Items are inspected and covered against factory defects found on receipt.
Where to ship your item
Creative Motorsport Solutions
222 Oakridge Blvd
Daytona Beach, FL 32118
ATTN: Repairs
No RMA number needed and no paperwork required inside the box. Just get it packed securely.
Have this ready before you fill out the form
- Your name, team and contact info.
- The item and its model or serial number (if applicable)
- A description of the issue, and pictures if possible.
- Your requested "need by date".
- Carrier and tracking number once it's shipped.
Repair intake form
Fill this out first, then ship your item to the address above.
Questions
How long will my repair take?
It depends on the product. See the timing breakdown above, or check the status board for what happens at each stage.
Do I need an RMA number before I ship?
No. Just fill out the form and ship your item to the address above, no RMA number or paperwork needed.
How will I know when it's done?
We'll send tracking to the email address you provide on the form once it ships back.
What if the repair costs more than I expected?
We always quote after diagnosis and confirm with you before doing any work, so there's no surprise invoice.
What carrier should I use to ship it in?
Whatever's convenient, UPS, FedEx, and DHL all work. If you're at an IMSA event, Trackside shipping works too. Add your tracking number to the form once you have it.
